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Quality  Management  Systems


                               
Overview 

IPconsult offers Consultancy  and / or Training Services in Quality Management Systems  (QMS) that complies with ISO 9001:2000  and supports and distributes a Related Software Package - PRODIM.

 

 

What is Quality Management?
Quality Management is defined in ISO 9000:2000 Clause 3.2.8 as "Coordinated activities to direct and control an organization with regard to quality."  A note further states that "direction and control with regards to quality generally includes establishing of the quality policy, quality objectives, quality planning, quality control, quality assurance and quality improvement."

The 6 quality management activities stated above have a relationship to the classic Plan-do-Check-Act management cycle.  

Plan:     Quality Policy, Quality Objectives and Quality Planning focuses on the Plan aspect of
                 management

Do:         Quality Control

Check:  Quality Assurance

Act:        Quality Improvement

Quality Management is not separate from general management.  It is an integral part of the overall management of an organization.

 

 

What is ISO 9001:2000?
ISO 9001:2000 is part of the core standards in the ISO 9000 series published in Dec 2000.  ISO protocols require that all standards be reviewed at least every 5 years to determine whether it should be confirmed, revised or withdrawn.  This protocol has resulted in the issuance of these new set of standards.  The core standards are:  

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ISO 9000:2000  - Quality management systems - Fundamentals and vocabulary

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ISO 9001:2000   - Quality management systems - Requirements

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ISO 9004:2000   - Quality management systems - Guidelines for performance
                                   improvements

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ISO 19011:2002  - Guidelines for quality and / or environmental management systems
                                   auditing 

It is against the requirements of ISO 9001:2000 that companies get certified to based on the audit conducted by Certification Bodies.

 

 

 

Benefits of implementing ISO 9001

Owing to the scope of the requirements of ISO 9001, implementation of the ISO systems benefits  internal operations, marketing operations and customer-supplier partnerships.

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Internal  Benefits
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Improved productivity and efficiency = cost reduction

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Facilitates business and quality planning

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Improved communication, morale and job satisfaction (staff understand what is expected of them)

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Improved consistency of service / product performance = higher customer satisfaction level

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Improved internal control of processes

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Ensures product development and designed are controlled

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Marketing Benefits
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Competitive advantage - increased marketing and sales opportunities

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Improved customer perception of the organization's image, culture and performance

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Customer - Supplier Benefits
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Assists in selecting suppliers and monitoring their performance

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Ensures a minimum level of quality

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Creates a common understanding of what quality is

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IPconsult's scope of services
IPconsult will help your company design, develop, implement, maintain and improve a quality management system compliant with ISO 9001:2000.  To date, all clients of IPconsult have been recommended for certification on the first audit.  

IPconsult has designed a simple framework which can be tailor fitted to your organization's operations to assure that the system will work not only during certification audit, but through the years.  Training is an important facet of this framework.  It may however, be offered as a service independent of consultancy.

The ISO 9001 consulting and training activities include:

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Executive Awareness Course

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Gap Analysis

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Orientation on the requirements of ISO 9001:2000

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Documentation Course

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Review of Quality Manual, Procedures and associated work instruction and forms against ISO 9001 requirements and company processes

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Customized ISO Staff Orientation Course

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Internal Audit set up

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Internal Audit training

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Auditor Performance supervision and evaluation

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Pre-Assessment

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Observation of the conduct and review of the records of Management Review

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Assistance in formulating corrective and preventive actions to address:
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 Gap analysis findings

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IQA findings

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Management review action items

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Certification body's document review results

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 Pre-assessment results

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Assistance during main assessment

 

        Save time & do the job properly 

Let IPconsult assist you.  A good dose of expert, sound advice is needed to jumpstart your company's ISO 9001: 2000 Certification Project.

 

 

Major obstacle to certification
Consultancy and management representative's experiences show that one of the major obstacles encountered to successful certification is the documentation process.  Though ISO 9001:2000 has significantly reduced the documentation requirements and is much less prescriptive than the 1994 version of the standard, many organizations still get bogged down with the documentation process.  In addition to the difficulty in documenting their processes, the manual document control procedure is so tedious to implement causing them to lose impetus and abort the certification project altogether.

With the ISO 9001:2000 compliant electronic document control software PRODIM, your company will be provided with electronic templates to all the needed ISO documents.  This will give uniform guidance to everyone writing their procedures and work instructions.  Plus, the ease in using PRODIM will help maximize your efforts in improving your QMS design and minimizing the stress from tedious paper trails.  

Arrange for a demo on PRODIM now!

 

References - Customer Accounts

 

PLACE  YOUR ORDER  NOW !

 

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IPconsult - Iris Palermo Management Consultancy Services Asia
Regd. Office : 13 Schilling St., Camella 3A, Pamplona, Las Piņas, MM Philippines. 1746.

Oxenford

Consultancy :- 
ipconsult@imacog.net

 

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April 26, 2019